Support
Shipping & Delivery
Effective date: September 3, 2026
1. Processing Time
Orders placed before the daily cutoff ship the same business day. Orders placed after the cutoff, or on weekends and holidays, ship the next business day.
2. Shipping Destinations & Carriers
We currently ship within the United States via USPS and UPS. Shipping is free on every order.
3. Estimated Delivery Times
| Region | Estimated transit time |
|---|---|
| Continental US | 3–5 business days |
| Alaska & Hawaii | 5–8 business days |
| US territories | 7–12 business days |
Delivery times are estimates and are not guaranteed; carrier delays, weather, and high-volume periods (such as holidays) can extend transit time.
4. Order Tracking
You will receive a shipping confirmation email with a tracking number once your order ships. If you do not receive tracking within 2 business days of placing your order, contact us.
5. Discreet Packaging
All orders ship in plain, unmarked packaging with a discreet billing descriptor — the outside of the package does not reference the product or CardioFlush® by name.
6. Lost, Delayed, or Damaged Packages
If your package is lost, significantly delayed, or arrives damaged, contact us within 14 days of the expected delivery date so we can investigate with the carrier and arrange a replacement or refund where appropriate.
7. Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an address entered incorrectly by the customer, though we will do our best to help redirect the package where possible.
8. Contact Us
CardioFlush®
19655 E 35th Drive, Suite 100, Aurora, CO 80011, USA
Phone: +1 (323) 286-0206
Email: Support@cardioflush-us.site